Steve Hafner
Founder & CEO
KAYAK
2024-07-12
We've been trying to solve the problem of showing consumers everything in one place for 20 years. Travel information is partially digitized, and some supplier sites are slow, frustrating users who expect quick results. Moreover, loyalty programs and miles complicate the integration since not all sites have all inventory, leading people to cross-shop. Travel is a significant purchase, so people naturally look for the best deals across multiple sites. While we aim to be the go-to platform for this search, the complexity and scale of the task present ongoing challenges.